"Error 2020" When Running imnss -stop imnhelp

Environment

OS Level: AIX 4.3.x

Problem

While attempting to run imnss -stop imnhelp, you receive the following error message: 
	internal error 2020 allocation of shared memory resource failed; 
	system error 13 associated file access permissions do not allow 
	the specific actions.

Typically this is a result of the UID and GID in imnadm having been changed.

Solution

The correct procedure for changing the UID and GID follows:

  1. Enter: 
    	imnss -stop imnhelp
  2. Change the UID and/or GID.

  3. Enter: 
    	imnss -start imnhelp

If you have already changed the UID and GID, use the following procedure to correct the error.

  1. Enter: 
    	imnss -stop imnhelp
  2. Change the UID and/or GID back to default.

  3. Enter: 
    	imnss -start imnhelp
  4. Enter: 
    	imnss -stop imnhelp
  5. Change the UID and/or GID.

  6. Enter: 
    	imnss -start imnhelp



[ Doc Ref: 97690969620694     Publish Date: Dec. 19, 2000     4FAX Ref: none ]