This document provides information for customers who have been asked by their AIX support representative to deliver testcases associated with PMRs to IBM over the Internet. Delivering these testcases electronically helps IBM resolve problems for you quicker by enabling our support centers to obtain needed information faster.
NOTE: Failure to use the recommended file naming convention will delay resolution of your problem.
When you create the tar archive, using the following naming convention allows AIX support tools to move the testcase automatically to the proper directories and update the PMR to indicate that the testcase is available.
If the testcase files cannot be associated with an existing PMR, they will be tagged as lost and eventually deleted.
ppppp.bbb.ccc.tar.Z | | | | | | | | | indicates that the archive is compressed | | | | (if you have the gzip command available, | | | | this will be .gz rather than .Z) | | | | | | | indicates a tar archive | | | | | the 3 character country code | | (may be omitted if the country code is 000) | | | the 3 character branch office number | the 5 character PMR numberExamples:
9x999.999.999.tar.gz (problem_report_#.branch_office_#.country_code.tar.gz) 1x234.001.tar.Z (problem_report_#.branch_office_#.tar.Z) 1x234.1234567.tar.Z (problem_report_#.customer_#.tar.Z)
Read the "Statement on Confidentiality". By submitting your testcase to IBM you are agreeing to comply with the statement on confidentiality. If you do not agree, do not use this service.
You should also read and understand the "Service Use Agreement".
NOTE: If you have problems accessing this machine, contact your Internet service provider.
Name: anonymous Password: firstname.lastname@example.org
This is a legal agreement to which you are consenting to be bound. If you do not agree to all of the terms of this license, do not use the service.
By choosing to send data to IBM, you acknowledge that all information contained in your data,
including source, object code, binaries, executables, comments, questions, suggestions, or
the like, shall be deemed to be non-confidential and IBM shall have no obligation of any
kind with respect to such information and shall be free to reproduce, use, disclose, and
distribute the information within IBM without limitation. Further, IBM shall be free to use
any ideas, concepts, know-how or techniques contained in such information for any purpose
whatsoever, including, but not limited to, developing, manufacturing and marketing products
incorporating such information.
[ Doc Ref: 90614267310954 Publish Date: Dec. 07, 2000 4FAX Ref: 1762 ]